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A valid physical driver's license, a credit or debit card in your name for the security deposit (prepaid cards can't be used for it), and completed identity verification. Visitors from abroad also need a passport, plus an International Driving Permit if their license isn't in the Latin alphabet. You can finish verification online before pickup, so pickup takes just a few minutes.

21 for most vehicles, and 25 for luxury, sports and high-performance vehicles; each vehicle page shows its minimum age. If the main driver is 21 to 24, a daily young driver fee applies and the deposit hold is $500. There is no maximum age.

We place a hold on your card at pickup; it isn't a charge. It's $250 for main drivers 25 and older, $500 for drivers under 25, and $100 for drivers 25 and older with 3 or more completed rentals and no damage reports. Some vehicles carry their own deposit, shown on the vehicle page. The hold is released within 72 hours of return if nothing is owed, and it is never used for damage.

Major credit and debit cards, Apple Pay and Google Pay online, and card payments at the counter at pickup. The deposit hold needs a credit or debit card in the main driver's name; prepaid and gift cards can't be used for it.

Tolls you drive through during your rental are billed to you at cost after the rental, with no daily toll-pass fee and no administration fee. They appear on your receipt as their own line.

Yes. Cancel at least 48 hours before pickup for a full refund. Later cancellations carry a fee of 25% of the rental total, and no-shows aren't refunded. You can change your dates online up to 24 hours before pickup and pay or get back the difference.

Yes, between our locations. A one-way fee is shown in the price breakdown before you book.

Yes. Open the reservation in your account and choose Change dates up to 24 hours before pickup. You see the new price before you confirm; a higher price is added to your balance and a lower one is refunded.

Each vehicle page shows whether mileage is unlimited or how many miles a day are included. A daily allowance is shared across your whole rental. For vehicles with an allowance, you can usually add unlimited mileage at checkout.

Return the vehicle at the fuel or charge level it had at pickup; electric vehicles never need more than 80%. Otherwise we refuel or recharge it for a $25 service fee plus $0.90 per percentage point. Prepaid fuel, where offered, lets you return at any level.

Yes. Tell us how many additional drivers you need at checkout and bring them to pickup with their license, so we can add them to the rental agreement. Each must meet the vehicle's minimum age. Your spouse, civil union partner or a domestic partner living at your address drives at no charge; other additional drivers pay a daily fee shown at checkout.

If the vehicle is available, you can extend from your account or by contacting us before your scheduled return. The extension is priced at your current rate.

Yes, in a carrier or safely secured. Bring the vehicle back free of pet hair to avoid a cleaning fee. Service animals are always welcome, without a carrier.

You can drive anywhere in the 48 contiguous states. Canada needs our written approval before your trip, and driving into Mexico isn't allowed.

Before pickup you verify your identity, sign the rental agreement and pay from your phone. Once that's done, contactless pickup instructions appear in your account 2 hours before pickup when your reservation includes contactless pickup. At pickup you photograph the vehicle's condition, and you're on your way.

There's a 29-minute grace period. After that, late time costs $25 an hour, up to $150 for each 24 hours. If you need more time, extend your rental in your account before your return time to keep your normal rate.